Resources
Resources
Get the right kind of help
We offer a range of free, confidential services to help with legal issues, money problems, housing, emergency needs and life after prison.
Telecommunications Industry Ombudsman
Do you have problems with your phone or internet service?
The Telecommunications Ombudsman can help.
Our legal team will listen, explain things in plain language and help you take the next step.
Find a Financial Counsellor
Enter your suburb or location in the search menu to the right, or simply browse below to find your nearest financial counsellor.
Our financial counsellors will work with you to find a way forward, without judgement.
Disability Discrimination unit
The Disability Discrimination Unit is accessible to people through WA
29 Sussex Street, East Victoria Park WA 6101
Phone: 08 62539500
1300 648 655
TTY: 9470 1805
sscls@sscls.asn.au
Citizens Advice Bureau
Citizens Advice Bureau (CAB) is an independent, not-for-profit organisation connecting people all over Western Australia with information and services so they can make independent and informed decisions. We provide information and referral, a low-cost legal advice service on a wide range of issues, and a mediation service.
Parenting WA Home Visiting Service
Parenting WA Home visiting service supports parents with children up to six years of age by helping them gain confidence in their parenting skills
Parenting WA Line – 24/7 support and advice
08 62791200
1800654432
Parenting WA Midwest Home Visiting Service
75 Mitchell Street, Spalding WA 6530
Separating?
Get information, support and advice, visit www.whenseparating.legalaid.wa.gov.au
Or contact Legal Aid WA on 1300 650 579
Consumer Credit Legal Service (WA) Inc. (CCLSWA)
is a not-for-profit charitable organisation which provides legal advice and representation to consumers in WA in the areas of credit, banking and finance. CCLSWA also takes an active role in community legal education, law reform and policy issues affecting consumers.
The organisation is funded by the Commonwealth and Western Australian governments through the Community Legal Services Program to provide free legal advice to the Western Australian public, including those residing in rural and remote regions.
Energy Ombudsman
Do you have a problem with your electricity or gas provider?
Phone: 08 9220 7588 Freecall: 1800 754 004
Fax: 08 9220 7599 Freefax: 08 1800 611 279
Interpreter Service: 131 450
Consumer Protection – Department of Mines, Industry Regulation and Safety (formerly Department of Commerce)
Need help from Consumer Protection?
Our contact centre is open from 8.30am (9.00am Thursdays) to 5.00pm weekdays – 1300 304 054
STAY – Short Term Accommodation for Youth
24 Quarry Street, Geraldton WA 6530
Phone 08 9921 5696
Fax 08 9921 4747
Fair Work Australia
Helpline 1300 799 675 (advice line)
Fair Work Ombudsman 131394
We are an independent Australian Government agency that works with Australians to educate, promote fairness and ensure justice in the workplace.
To achieve this, we work with employees, employers and the community to promote harmonious, productive and cooperative workplaces. We provide advice and help you understand your workplace rights and responsibilities. We assist you to resolve your workplace disputes and enforce compliance with Australia’s workplace laws.
Family Relationship Centres
are a source of information and confidential assistance for families at all stages in their lives. Funded by the Australian Government, the Centres are staffed by independent, professionally qualified staff offering confidential and impartial services in a welcoming, safe and confidential environment.
The Humanitarian Group
The Humanitarian Group is a not-for-profit organisation, focused on empowering vulnerable people by providing professional and accessible migration assistance, legal advice and education. We strive to do this in a way that embraces diversity and strengthens communities. We are the only organisation of our type in Western Australia.
Our Vision
An inclusive community where people new to Australia from disadvantaged and culturally diverse backgrounds understand their rights and are treated with equality and dignity.
Blue City Mediations
is a private Mediation practice based in Geraldton WA. We offer a range of conflict resolution services throughout the Mid West of WA
John Charouhas
Workers Compensation Advocacy and Claims Management Services
Centacare Geraldton
We provide family support services, counselling, volunteers services and education to communities across the Mid West and Gascoyne regions.
Lansell Legal - Your Trusted Perth Personal Injury Compensation Lawyer
Sometimes, the unexpected happens. You may be hurt in a motor vehicle accident, experience a significant injury at work, or you may seek answers following the unnatural or suspicious death of a loved one. When these challenging circumstances arise, you need honest legal counsel you can depend on.
As a leading personal injury lawyer in Perth, Philip Lansell is a highly experienced barrister and solicitor who can assist in a wide range of cases. Whether you require the services of an expert coronial inquest lawyer, a workers compensation lawyer, or a professional to help you build a successful industrial prosecution suit, Lansell Legal is the right choice.
Public Trustee WA
The Public Trustee offers independent, professional trustee and asset management services to the WA community. These include Will and Enduring Power of Attorney drafting, deceased estate administration, executor support, financial administration and trust management services.
National Redress Scheme
Legal Aid WA
Legal Aid WA Infoline – 1300 650 579. OPEN MONDAY TO FRIDAY 9.00AM TO 4.00PM (AUSTRALIAN WESTERN STANDARD TIME) EXCEPT PUBLIC HOLIDAYS Legal Aid WAInfoline – 1300 650 579
Tech and Online Safety & Privacy
Aboriginal Legal Service of WA
The Aboriginal Legal Service of Western Australia (Inc.) (ALSWA) provides legal representation and support services for Aboriginal and Torres Strait Islander peoples in Western Australia, including advocating in policy and law reform in submissions, at conferences and in the media.
The Car Crash Self Help Guide
The Aboriginal Family Law Service
The AFLS provides legal and community education services for all Aboriginal people, including children, who have experienced family and domestic violence or sexual assault, including men, women and children. Our culturally secure services are delivered from six regional locations.
eSafeKids
1800 Respect
This is the National Sexual Assault, Domestic and Family Violence Counselling Service. Anyone can call 24/7 for support. The website has loads of useful information including an excellent resource library for professionals.
Application for Police Information Certificate Family Violence Restraining Order
This is a free service for people who want respondents to FVRO applications their criminal and traffic records, any police orders made and any police incident reports relating to the FVRO application – click on the link below for the application form.
Office of the eSafety Commissioner
This is a national online portal to receive complaints and provide information and assistance in regards to the non-consensual sharing of intimate images or the threat of non-consensual sharing of intimate images.
People who have experienced image based abuse can make a report online to the eSafety Office and the Office can then work with social media providers, websites and search engines to assist with the removal of images.
Women’s Services Network (WESNET)
Is a national women’s peak advocacy body which works on behalf of women and children who are experiencing or have experienced domestic or family violence.
WESNET also operates a Tech Safety website with resources and info.
Not sure which service fits your situation?
Employment Resources