Useful Links From Our Partners




Telecommunications Industry Ombudsman

Do you have problems with your phone or internet service?

The Telecommunications Ombudsman can help

Disability Discrimination unit

The Disability Discrimination Unit is accessible to people through WA.

29 Sussex Street, East Victoria Park WA 6101

Phone: 08 62539500

1300 648 655

TTY: 9470 1805


Parenting WA Home Visiting Service

Parenting WA Home visiting service supports parents with children up to six years of age by helping them gain confidence in their parenting skills

Parenting WA Line – 24/7 support and advice

08 62791200


Parenting WA Midwest Home Visiting Service

75 Mitchell Street, Spalding WA 6530

Phone 08 9923 1125


Get information, support and advice


Or contact Legal Aid WA on 1300 650 579

Energy Ombudsman

Do you have a problem with your electricity or gas provider?

Phone: 08 9220 7588 Freecall: 1800 754 004

Fax: 08 9220 7599 Freefax: 08 1800 611 279

Interpreter Service: 131 450



STAY – Short Term Accommodation for Youth

24 Quarry Street, Geraldton WA 6530

Phone 08 9921 5696

Fax 08 9921 4747




Family Relationship Centres

are a source of information and confidential assistance for families at all stages in their lives. Funded by the Australian Government, the Centres are staffed by independent, professionally qualified staff offering confidential and impartial services in a welcoming, safe and confidential environment.

Blue City Mediations

is a private Mediation practice based in Geraldton WA. We offer a range of conflict resolution services throughout the Mid West of WA

Centacare Geraldton

We provide family support services, counselling, volunteers services and education to communities across the Mid West and Gascoyne regions.

Public Trustee WA

The Public Trustee offers independent, professional trustee and asset management services to the WA community. These include Will and Enduring Power of Attorney drafting, deceased estate administration, executor support, financial administration and trust management services. We are a statutory body that operates ..

The National Community Legal Centres Association

The National Association of Community Legal Centres (NACLC) is the association of statecommunity legal centre organisations in Australia

Legal Aid WA

Legal Aid WA Infoline – 1300 650 579. OPEN MONDAY TO FRIDAY 9.00AM TO 4.00PM (AUSTRALIAN WESTERN STANDARD TIME) EXCEPT PUBLIC HOLIDAYS Legal Aid WAInfoline – 1300 650 579 …

Aboriginal Legal Service of WA

The Aboriginal Legal Service of Western Australia (Inc.) (ALSWA) provides legal representation and support services for Aboriginal and Torres Strait Islander peoples in Western Australia, including advocating in policy and law reform in submissions, at conferences and in the media.

The Aboriginal Family Law Service

The AFLS provides legal and community education services for all Aboriginal people, including children, who have experienced family and domestic violence or sexual assault, including men, women and children. Our culturally secure services are delivered from six regional locations – Broome, Carnarvon, Geraldton, …

1800 Respect

This is the National Sexual Assault, Domestic and Family Violence Counselling Service. Anyone can call 24/7 for support. The website has loads of useful information including an excellent resource library for professionals.

Office of the eSafety Commissioner

This is a national online portal to receive complaints and provide information and assistance in regards to the non-consensual sharing of intimate images or the threat of non-consensual sharing of intimate images.

  • The portal can be found at:

Women’s Services Network (WESNET)

  • Is a national women’s peak advocacy body which works on behalf of women and children who are experiencing or have experienced domestic or family violence:

  • WESNET also operates a Tech Safety website with resources and info:

Find a Financial Counsellor

Enter your suburb or location in the search menu to the right, or simply browse below to find your nearest financial counsellor.

Citizens Advice Bureau

About Us

Citizens Advice Bureau (CAB) is an independent, not-for-profit organisation connecting people all over Western Australia with information and services so they can make independent and informed decisions.
We provide information and referral, a low-cost legal advice service on a wide range of issues, and a mediation service.

Consumer Credit Legal Service (WA) Inc. (CCLSWA)

is a not-for-profit charitable organisation which provides legal advice and representation to consumers in WA in the areas of credit, banking and finance. CCLSWA also takes an active role in community legal education, law reform and policy issues affecting consumers.

The organisation is funded by the Commonwealth and Western Australian governments through the Community Legal Services Program to provide free legal advice to the Western Australian public, including those residing in rural and remote regions.

Consumer Protection – Department of Mines, Industry Regulation and Safety (formerly Department of Commerce)

Need help from Consumer Protection? Our contact centre is open from 8.30am (9.00am Thursdays) to 5.00pm weekdays – 1300 304 054

Fair Work Australia

Helpline 1300 799 675 (advice line)

Fair Work Ombudsman 131394

We are an independent Australian Government agency that works with Australians to educate, promote fairness and ensure justice in the workplace.

To achieve this, we work with employees, employers and the community to promote harmonious, productive and cooperative workplaces. We provide advice and help you understand your workplace rights and responsibilities. We assist you to resolve your workplace disputes and enforce compliance with Australia’s workplace laws.

The Humanitarian Group

The Humanitarian Group is a not-for-profit organisation, focused on empowering vulnerable people by providing professional and accessible migration assistance, legal advice and education. We strive to do this in a way that embraces diversity and strengthens communities. We are the only organisation of our type in Western Australia.

Our Vision

An inclusive community where people new to Australia from disadvantaged and culturally diverse backgrounds understand their rights and are treated with equality and dignity.


John Charouhas

Workers Compensation Advocacy and Claims Management Services

(08) 9349 3039

Lansell Legal

Your Trusted Perth Personal Injury Compensation Lawyer

Sometimes, the unexpected happens. You may be hurt in a motor vehicle accident, experience a significant injury at work, or you may seek answers following the unnatural or suspicious death of a loved one. When these challenging circumstances arise, you need honest legal counsel you can depend on. As a leading personal injury lawyer in Perth, Philip Lansell is a highly experienced barrister and solicitor who can assist in a wide range of cases. Whether you require the services of an expert coronial inquest lawyer, a workers compensation lawyer, or a professional to help you build a successful industrial prosecution suit, Lansell Legal is the right choice.


National Redress Scheme

NRS Website

NRS Frequently Asked Questions


Tech and Online Safety & Privacy


The Car Crash Self Help Guide

See the guide



Application for Police Information Certificate Family Violence Restraining Order

This is a free service for people who want respondents to FVRO applications their criminal and traffic records, any police orders made and any police incident reports relating to the FVRO application – click on the link below for the application form.

Employment and Training Agencies

Real Futures

Real Futures – leaders in real change and real growth for our first people’s through proven training and employment programs. Come in and be inspired.

Aboriginal Workforce Development Centre

Established by the Department of Training and Workforce Development 2010, the Aboriginal Workforce and Development Centres (AWDC’s) assist Aboriginal people in Western Australia to get in to training, find employment or further their career. At the same time the AWDC’s have supported WA employers to make their workplaces and employment practices more culturally sensitive and more welcoming to Aboriginal People.

The Mid West AWDC office is located at Margaret House on Chapman Road in Geraldton. We service the Mid West region from Dongara through to Carnarvon, Mullewa, Mount Magnet and Meekatharra.

Central Regional TAFE

Central Regional TAFE plays an important role in addressing industry’s need for an appropriately skilled workforce by delivering training that allows regional people to maximise their employment opportunities.

Central Regional TAFE has a campus presence in Geraldton (including Batavia Coast Maritime Institute and Technology Park); Carnarvon; Exmouth; Kalgoorlie; Merredin; Moora; Northam and Wiluna

Aboriginal Biodiversity Conservation

ABC Foundation Ltd is a social enterprise delivering Aboriginal Environmental Education Programs and Economic Development Services, placing Aboriginal people within the present conservation economy.